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Privacy Policy

Last Updated: December 22, 2024

At Resonance Consulting Group ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or request a consultation
  • Schedule a call through our booking system
  • Subscribe to our newsletter or communications
  • Engage with our services

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and website URL
  • Professional title and role
  • Information about your business and SEO needs
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and general location data
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on our site
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Schedule and manage consultation appointments
  • Provide, maintain, and improve our services
  • Send you marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email delivery services
  • Calendar and scheduling tools (e.g., Calendly)
  • Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

5. Third-Party Services

Our website may contain links to third-party websites and services, including:

  • Calendly (for appointment scheduling)
  • Google Fonts
  • Font Awesome
  • Analytics services

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: alekseybatrachenko@gmail.com
Website: https://resonanceseo.com

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